It Is Time Transform Your Customer Engagement

Enterprise Ready, Human-Like AI Chat Concierge

Use Rake.Chat as you AI-powered concierge that understands your customer’s individual needs and provides them personalized answers instantly.

Developed to seeamlessly handle customer service inquiries, provide personalized recommendations, and engage users with relevant information, on-demand, securely.

Features of Rake.Chat

Build Customer Relation With Every Conversation

Customer Service Co-Pilot

Seamlessly assists users in finding answers, completing tasks, and navigating systems, creating a smooth and intuitive experience that saves time and improves satisfaction.

Chat In Natural Language

Eliminates complex commands, allowing users to access what they need quickly and effortlessly, creating a smoother, more accessible digital experience.

Offer Personalized Responses

This feature ensures users feel understood and valued, improving satisfaction and fostering a deeper connection with the platform.

Find out how Rake.Chat works

Rake.Chat is an AI-driven program that simulates human conversation by analyzing user inputs, determining intent, and generating appropriate responses.
Rake Chat Diagram_rc wtm
Why Choose Rake.Chat?

Use Rake.Chat as your AI-powered concierge co-pilot that understands your customer's individual needs and provides them personalized answers instantly.

Available Across Multiple Channels Concurrently

No More Rigid and Inflexible Menu

OnCloud, On Prem, Enterprise Ready

Integrate With Your Favourite CRM

Seamless Human-Agent Handover

Rich Media Personalization (Video X PDF X Voice)

Frequently Ask Questions

Rake.Chat one of the industry's most intelligent and human-like Conversational AI Co-pilot. It is build with the enterprise in mind, with primary focus on accuracy and security.

Rake.Chat works in your enterprise's private cloud in a readily deployable server instance. All AI Bot response training and backend intergration are done for you.

Yes. Rake.Chat can be deployed as a web widget and popular mobile messengers such as WhatsApp, LINE, Telegram, WeChat, etc. 

Rake.Chat is suitable for customer centric organisations who are committed to deliver the most intelligent and emphatic experience.

Rake.Chat handles customers requests, enquiries, feedback in a intuitive, human-like manner with the use of pre-train AI. This 24/7 available concierge supercharges customer experience as it resolves issues quickly while redcing manpoer overheads significantly. Excellent customer experience is a boost for company branding.

Yes. Rake.Chat has real-time and post-chat customer sentiments for constant improvement and smart routing to a human agent.

Yes. Rake.Chat can integrate with your existing CRM, ERP, MIS securely via API, unlocking the data and making it available for use.

Yes. Rake.Chat is available in English, Chinese, Thai, Japanese Korean, Behasa Indonesia. 

Certainly. In fact, that is Rake.Chat's unique strength : the ability to deliver rich medium with with real time data, be it a on-demand PDF statement; personal video statement or even a personalised sound-bite (we are serious!), 

As Rake.Chat is a personalised solution build for your organisations unique CX needs, we are happuy to get into a call to dicuss your needs. Lets Talk!

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