Welcome to Rake Chat (“we”, “our”, “us”). These Terms govern your access and use of our AI conversational platform, services, software, and website (the “Service”).
By using Rake Chat, you agree to these Terms. If you do not agree, please do not use the Service.
1. Use of Service
Rake Chat may only be used for lawful business purposes. You agree not to misuse or disrupt the Service, reverse engineer our technology, impersonate others, or upload unlawful or harmful content.
2. User Data & Responsibility
You are responsible for obtaining proper consent from your users and ensuring all shared data complies with applicable laws and privacy requirements.
3. AI & Automation
Rake Chat uses AI to simulate natural conversations. AI responses may not always be perfect or suitable for critical situations. You agree to monitor and validate important outcomes.
4. Accounts & Security
You must maintain confidentiality of your login credentials. You are responsible for activity occurring under your account.
5. Subscription & Payments
Subscriptions renew automatically unless cancelled. No refunds for mid‑cycle cancellations or unused services.
6. Service Availability
We strive for high uptime but cannot guarantee uninterrupted service. We may update or modify features at any time to improve performance and user experience.
7. Intellectual Property
Rake Chat retains all intellectual property rights. You may use the platform under a limited, non‑exclusive license while compliant with these Terms.
8. Limitation of Liability
To the maximum extent allowed by law, we are not liable for indirect damages, loss of profits, or business interruptions resulting from use of the Service.
9. Termination
We may suspend or terminate accounts for violations. You may cancel your subscription anytime.